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Frequently Asked Questions (FAQs)​

This FAQ is for summary purposes only. All terms and conditions of the MBS Program are in the applicable Guaranty Agreement and the Guide. Where there is any inconsistency between this FAQ and the applicable Guaranty Agreement or the Guide, the provisions of the applicable Guaranty Agreement or the Guide will govern.
 
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Will we need to send GMEP Security Officer Registration Forms for all of our personnel who will use the GMEP?
 
On the GMEP Registration form, should we complete the section labeled "Ginnie Mae Security Administrator"?
 
We are an issuer and we also service multiple issuers. Do you require we fill out a GMEP registration form for each issuer that we service?
 
Can we have more than two GMEP Security Officers?
 
Can we designate personnel at our subservicer to act as either our "GMEP Security Officers" or our "Authorized Officer"?
 
Can the GMEP Security Officers have other Ginnie Mae reporting duties (e.g., within RFS or GinnieNET) or do they have to be two other people who only have Security Administration duties?
 
Can the GMEP Security Officer and the Authorized Officer (authorized signer of the HUD form 11702) be the same person?
 
Does the GMEP Security Officer have to be an authorized signer on the HUD form 11702?
 
Can GMEP Security Officers also be users of GMEP?
 
In the event that the user accounts of the GMEP Security Officers become locked out of the system, how can we regain access?